Due to the handmade nature of jewelry, returns are worked with on a case-by-case basis, and we only offer refunds as store credit.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, and in its original packaging.
You can always contact us for any return question at firstname.lastname@example.org.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Custom orders (such as special orders or personalized items) are non-refundable.
Unfortunately, we cannot accept returns on sale items or gift cards.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be send a coupon code for the refunded amount, only to be used on CorinaLunita.com. The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for something else.